Remote Bilingual Customer Representative (Advocate)

Published Date: Jun 4, 2024

Posted By: Peter Sais

Category: Jobs » BPO Jobs

Location: Pennsylvania »  Allentown, PA 

Company: Disabled Veteran Solutions

Currency: USD

Employee Type: Full Time

Fee: No

Job Title: Remote Bilingual Customer

Description:

Disabled Veteran Solutions (DVS) is seeking top talent for our Bilingual Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our team members with competitive salaries and a comprehensive benefits package. At DVS, your team works on assisting our members with all aspects of their health care. I n a bilingual advocate role, you will assist 50 -70 individuals daily with all aspects pertaining to PCP, medications, transportation to appointments, and any other questions about their benefits. Your knowledge and empathetic personality, paired with several web-based systems will make a big impact on the quality of life for others. This position is full-time, Monday through Friday (40 hours/week) Employees are required to have flexibility to work one of our 8-hour shift schedules during normal business hours of 8am-8pm EST.


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