Front Desk Medical Registrar

Published Date: Jun 3, 2024

Posted By: Augusta Onnabit

Category: Jobs » Admin & HR jobs

Location: New York »  New York, NY 

Company: The Floating Hospital

Fee: No

Industry: Other

Job Title: Front Desk Receptionist


Description: ESSENTIAL FUNCTIONS: Greets patients and their families in a courteous and professional manner. Schedules patients in person and over the phone for Medical, Dental and Mental Health Providers. Verifies insurance: Medicaid status, co-pays, deductibles, authorizations, and TFH PCP assignment. Collects co pays. Calculates and collects sliding fee scale charges. Provides and collects all necessary HIPAA documents to patients. Follows all HIPAA, compliance, privacy and confidentiality standards. Provides thorough and accurate information to all callers. Communicates appropriate preparation(s) in a clear, concise manner Confirms appointments for following day; verifying insurance and PCP, co-pays, self-pays or balance due, correct address and phone number on file. Recalls patients who missed prior day's appointments to attempt to re-schedule appointment; mail letters to those who were not contacted via phone call.

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