Hotel Front Desk Receptionist

Published Date: Jun 2, 2024

Posted By: Minnie Van Scope

Category: Jobs » Admin & HR jobs

Location: New York »  New York, NY 

Company: Endeavor Hospitality Group

Fee: No

Job Title: Front Desk Receptionist

Description:

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Work with the housekeeping staff to ensure rooms are ready for new guests • Field customer complaints when necessary • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs


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